Terms of Service

1. Agreement to these Terms

These Terms of Service ("Terms") govern your access to and use of getelara.io, the Elara application at app.getelara.io, and the services offered through them (together, the "Services"), operated by Elara Digital Corp. ("Elara," "we," "us"). By creating an account, placing an order, or using the Services, you agree to these Terms and to our Privacy Policy. If you use the Services on behalf of a business, you represent that you are authorized to bind that business to these Terms.

2. The Services

Elara provides software and services for agencies serving local businesses, including website creation and hosting, local SEO research and tracking, content generation, social media management, client integrations and managed link building. Available features, limits and separately priced services depend on your plan and order. We may add, change, or discontinue features of the Services at any time.

3. Accounts

You must be at least 18 years old to use the Services. You agree to provide accurate, current information when creating an account, to keep your credentials secure, and to notify us promptly of any unauthorized use. You are responsible for all activity that occurs under your account.

4. Subscriptions, orders, fees, and payment

Subscriptions renew on the billing schedule shown at checkout until cancelled. Usage-based fees and add-ons are charged as disclosed in your plan. You can manage or cancel your subscription through the billing controls in your account; cancellation takes effect at the end of the paid billing period. Any change to subscription pricing will be communicated before it applies to a renewal.

Link placements are sold individually or in bundles at the prices shown at the time of purchase. Payment is due when you place an order and is processed by third-party payment processors. Prices may change, but changes will not affect orders already placed. You are responsible for any applicable taxes.

5. Refunds

Placements involve custom-written content and publishing work that begins promptly after your order, so fees are non-refundable once fulfillment has begun, except where we determine otherwise or where a refund is required by law. If we are unable to fulfill part of an order, we will credit or refund the unfulfilled portion.

6. Your content and responsibilities

You retain your rights in the business information, media and other materials you supply. You give Elara permission to store, process, adapt and publish those materials as needed to provide the features you use. You must have the necessary rights and permissions from your clients, account owners and any people whose information you provide.

AI-generated pages, articles, images, posts and replies can contain errors. You are responsible for reviewing content for accuracy, permissions and suitability before use. If you enable automatic publishing or replies, you authorize those actions within your selected settings and remain responsible for the resulting content and communications.

You are responsible for the information you provide to run campaigns — target URLs, keywords, anchor text, and any other instructions. You represent that you have the right to promote the websites you designate and that your campaigns do not involve unlawful, deceptive, infringing, or harmful content or products. We may decline, pause, or remove any placement at our discretion, including where a campaign creates legal exposure or falls in a niche we do not serve.

7. Acceptable use

You agree not to interfere with or disrupt the Services, attempt to access systems or data you are not authorized to access, scrape or reverse engineer the Services, or use them in violation of any applicable law. You may incorporate the Services into offerings for your own clients; you are solely responsible for those relationships and for any commitments you make to them.

8. Platform, hosting and publishing network

The Elara software, interface and platform materials belong to Elara or its licensors. Website hosting and domain services are subject to the limits and ownership terms of the applicable plan or agreement. You are responsible for keeping your domain registration and required third-party accounts active and for arranging any needed exports or transfers before a service ends.

Connected platforms have their own terms, fees, permissions and availability. You authorize Elara to access those platforms and perform the actions you request. Changes, disconnections, revoked permissions or outages at a third party can interrupt features in Elara. You can control automation and disconnect integrations through the available account settings.

For managed link-building orders, the publishing sites, network domains, and placement content we create remain the property of Elara or its licensors. Purchasing a placement does not transfer ownership of any site or content; placements remain live subject to these Terms and the terms of your order. We may modify or remove published content where required for legal, quality, or network-health reasons. Where we register a dedicated domain for you under a plan that provides for it, the ownership and control terms of that plan apply.

9. Search engines and results

Search engines are independent third parties. We do not control — and do not guarantee — crawling, indexing, rankings, traffic, leads, revenue, or any particular SEO outcome. Information shown in the dashboard, such as index status, is reported for transparency and may lag or differ from a search engine's actual state. You are responsible for deciding how link building fits your broader SEO strategy, and you use the Services at your own risk.

10. Disclaimers

The Services are provided "as is" and "as available." To the fullest extent permitted by law, Elara disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of liability

To the fullest extent permitted by law, Elara will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from or related to the Services. Our total liability for all claims arising out of or relating to the Services will not exceed the amounts you paid to Elara in the twelve months before the event giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Elara and its officers, employees, and agents from claims, damages, and expenses (including reasonable legal fees) arising from your use of the Services, your campaigns and content, your commitments to your own clients, or your breach of these Terms.

13. Termination

You may stop using the Services or close your account at any time. We may suspend or terminate your access if you breach these Terms, create legal exposure for us, or misuse the Services. Sections that by their nature should survive termination — including ownership, disclaimers, limitation of liability, and indemnification — survive.

14. Changes to these Terms

We may update these Terms from time to time. We will post the updated version here with a revised "Last updated" date, and for material changes we will provide reasonable additional notice. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

15. Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. The state and federal courts located in Orange County, Florida, have exclusive jurisdiction over any dispute arising from these Terms or the Services, and you consent to their jurisdiction.

16. Contact

Questions about these Terms? Contact Elara Digital Corp. (Orlando, Florida, United States) at mark@getelara.io.